PRIVACY POLICY

Our Commitment to Privacy

Your privacy is important to us here at KL Fresh. We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. KLFresh, being an online service, acts as a conduit for a large amount of sensitive and private data. We strive to maintain the privacy of both our merchant clients and the shoppers who patronize their online stores. It is our strict policy not to share, rent or sell such data to anyone without your electronic consent.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can order products, make requests, and register to receive materials.

Information Collection

KLFresh collects personally identifiable information from our users at several different points.

If you purchase online shopping cart services or other products or services from KLFresh , we request personally identifiable information from you, including contact information, such as name, e-mail, and shipping address, as well as and financial information, such as credit card number and expiration date.

Information Use and Ownership

If we have trouble processing an order, we will use this personally identifiable information to contact you. We may also use this personally identifiable information to communicate with you for several other reasons. We may use your e-mail to send you newsletters and updates. KLFresh is the sole owner of the personally identifiable information related to individuals, companies or entities purchasing services or products from us.

Promotional Communications

We will occasionally send you communications on products, services, special deals, promotions, and news at KLFresh. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out" below.

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so, for instance, if our service is suspended for maintenance. You may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account.

Customer Service

Based upon the personally identifiable information you provide us; we will send you a welcoming e-mail to verify your signup. We will also communicate with you in response to your inquiries, to provide the services you request, to invoice you , and manage your account. We will communicate with you by e-mail, telephone, or mail.

Shopping Cart Service

We use your personally identifiable information to provide shopping cart services. You enter information, some of which is personally identifiable information, in the KLFresh cart configuration form which instructs us on how to process orders you receive on your website. Such information includes the name of your website, contact information for sending orders, contact information for technical issues, shipping parameters, tax guidelines, Shopper checkout, and payment options.

Information Storage and Maintenance

Profile

We store information that we collect through cookies, log files, and clear gifs to create a "profile" of your preferences. We tie your personally identifiable information and your purchasing history, to information in the profile, to provide tailored promotions and marketing offers and to improve the content of the site for you.

Address Verification

In charging your credit card, we may use external third-party software or services to verify your address, in order to validate the charge.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information about our user base with our marketing partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Choice/Opt-out

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by e-mailing us at 

support@klfresh.com

 

Technical Methodologies

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our sites. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser's "help" file. We set a persistent cookie to store the contents of Shoppers' shopping carts so that if a Shopper closes his or her browser, the contents of the cart will be saved for a finite period of time, usually 1 hour. If you reject cookies, you may still use our sites, but you would not be able to benefit from that capability.

Hyperlinks to Other Sites

Our websites contain links to other sites that are not owned or controlled by KLFresh. Please be aware that KLFresh not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Security

The security of your personal information is important to us. When you enter sensitive information such as a credit card number, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event KLFresh goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, you personally identifiable information will likely be among the assets transferred. You will be notified via e-mail or a prominent notice on our websites of any such change in ownership.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at support@klfresh.com