PRIVACY POLICY
Our Commitment to Privacy
Your
privacy is important to us here at KL Fresh. We provide this notice explaining
our online information practices and the choices you can make about the way
your information is collected and used. KLFresh, being an online service, acts
as a conduit for a large amount of sensitive and private data. We strive to
maintain the privacy of both our merchant clients and the shoppers who
patronize their online stores. It is our strict policy not to share, rent or
sell such data to anyone without your electronic consent.
The
Information We Collect
This notice
applies to all information collected or submitted on the website. On some
pages, you can order products, make requests, and register to receive
materials.
Information
Collection
KLFresh
collects personally identifiable information from our users at several
different points.
If you
purchase online shopping cart services or other products or services from KLFresh
, we request personally identifiable information from you, including contact
information, such as name, e-mail, and shipping address, as well as and
financial information, such as credit card number and expiration date.
Information
Use and Ownership
If we have
trouble processing an order, we will use this personally identifiable
information to contact you. We may also use this personally identifiable
information to communicate with you for several other reasons. We may use your
e-mail to send you newsletters and updates. KLFresh is the sole owner of the
personally identifiable information related to individuals, companies or
entities purchasing services or products from us.
Promotional
Communications
We will
occasionally send you communications on products, services, special deals, promotions,
and news at KLFresh. Out of respect for your privacy, we present the option not
to receive these types of communications. Please see the "Choice and
Opt-out" below.
Service-related
Announcements
We will
send you service-related announcements on rare occasions when it is necessary
to do so, for instance, if our service is suspended for maintenance. You may
not opt-out of these communications, which are not promotional in nature. If
you do not wish to receive them, you have the option to cancel your account.
Customer
Service
Based upon
the personally identifiable information you provide us; we will send you a
welcoming e-mail to verify your signup. We will also communicate with you in
response to your inquiries, to provide the services you request, to invoice you , and manage your account. We will communicate with you by e-mail, telephone,
or mail.
Shopping
Cart Service
We use your
personally identifiable information to provide shopping cart services. You
enter information, some of which is personally identifiable information, in the
KLFresh cart configuration form which instructs us on how to process orders you
receive on your website. Such information includes the name of your website,
contact information for sending orders, contact information for technical
issues, shipping parameters, tax guidelines, Shopper checkout, and payment
options.
Information
Storage and Maintenance
Profile
We store
information that we collect through cookies, log files, and clear gifs to
create a "profile" of your preferences. We tie your personally
identifiable information and your purchasing history, to information in the
profile, to provide tailored promotions and marketing offers and to improve the
content of the site for you.
Address
Verification
In charging
your credit card, we may use external third-party software or services to
verify your address, in order to validate the charge.
Information
Sharing and Disclosure
Aggregate
Information (non-personally identifiable)
We may
share aggregated demographic information about our user base with our marketing
partners and advertisers. This information does not identify individual users.
We do not link aggregate user data with personally identifiable information.
Legal
Disclaimer
We reserve
the right to disclose your personally identifiable information as required by
law and when we believe that disclosure is necessary to protect our rights
and/or to comply with a judicial proceeding, court order, or legal process
served on us.
Choice/Opt-out
If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by e-mailing us at
support@klfresh.comTechnical
Methodologies
Cookies
A cookie is
a small text file that is stored on a user's computer for record-keeping
purposes. We use cookies on our sites. We do not link the information we store
in cookies to any personally identifiable information you submit while on our
site. We use persistent cookies. A persistent cookie remains on your hard drive
for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser's "help" file. We set a
persistent cookie to store the contents of Shoppers' shopping carts so that if
a Shopper closes his or her browser, the contents of the cart will be saved for
a finite period of time, usually 1 hour. If you reject cookies, you may still
use our sites, but you would not be able to benefit from that capability.
Hyperlinks
to Other Sites
Our
websites contain links to other sites that are not owned or controlled by KLFresh.
Please be aware that KLFresh not responsible for the privacy practices of such
other sites. We encourage you to be aware when you leave our site and to read
the privacy statements of each website that collects personally identifiable
information.
This privacy statement applies only to information collected by this website.
Security
The
security of your personal information is important to us. When you enter
sensitive information such as a credit card number, we encrypt that information
using secure socket layer technology (SSL).
We follow
generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.
Business
Transitions
In the
event KLFresh goes through a business transition, such as a merger, acquisition
by another company, or sale of all or a portion of its assets, you personally
identifiable information will likely be among the assets transferred. You will
be notified via e-mail or a prominent notice on our websites of any such change
in ownership.
Contact
Us
If you have any questions or suggestions regarding our privacy policy, please contact us at support@klfresh.com